Outbox

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Definition

An Outbox is a collection of faxes that are in the process of being sent or have been sent recently. It serves as a management interface for outgoing faxes, allowing you to monitor their status and perform various actions.

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Key Concepts

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Fax Statuses in Outbox

Faxes in the outbox can have various statuses, including:

• submitted: The fax has been submitted to the system
• converting: The fax is being converted to the appropriate format for transmission
• scheduled_for_sending: The fax is scheduled to be sent at a future time
• sending: The fax is currently being transmitted

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Actions on Outbox Faxes

The Outbox interface allows you to perform several actions on faxes:

1. Delete: To cancel the fax transmission
2. Download: To retrieve a copy of the fax document
3. Add note: To attach a note to the fax for reference
4. Resend/Forward: To reuse the fax file for sending to new recipients

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Resending and Forwarding Faxes

You can reuse files from existing faxes without uploading them again. This is useful for:

• Resending failed faxes: Quickly retry a fax that didn’t go through
• Forwarding received faxes: Send a received fax to new recipients
• Bulk operations: Send the same document to multiple recipients over time
• Combining documents: Append additional files to an existing fax. When combining, uploaded files are sent first, followed by the file from the existing fax.

When you resend or forward a fax, you can customize all parameters including destination numbers, cover pages, and sending options.

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Monitoring Fax Progress

The Outbox is your primary tool for monitoring the progress of sent faxes. You can:

• See which faxes are currently being sent
• Track the success of your fax transmissions

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Schema